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Case Study

RELIEVE SALES TEAMS WITH
SCHÖFFEL

Logo_Schoeffel

Show countless variants online and play standardized requests directly into the ERP with the Schöffel Teamwear Configurator

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configuratorware CONFIGURATOR

Main aspects of the project

Schöffel Teamwear minimizes errors, reduces throughput times and cuts costs

  • Photorealistic variant preview without sample
  • Standardization of all requests
  • ERP interface for end-to-end processes
  • Promotion of outfits
  • Querying all important parameters
  • Save, load, prepare, send
  • Simple operation for all target groups
  • Against shortage of skilled workers: relieves the burden on sales

"All outfit variants can now be presented to the customer in an appealing and consistent way, even without samples.

The order information, in turn, reaches the office staff directly without any loss of time and in a standardized form.

This minimizes errors and shortens throughput times, which saves costs as a result."

Judit Rudolf
Judit Rudolf
Schöffel Sportbekleidung GmbH
The initial situation

Christian explains the challenge

Schöffel is a German family business based in Schwabmünchen that specializes in the manufacture and sale of high-quality outdoor, ski and mountain sports clothing.

In the teamwear sector, the business is seasonally focused and it is important that customers can imagine their color variation. 

Unstructured requests via various channels posed major challenges for processing. The use of samples was time-consuming and expensive. 

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configuratorware_adrian_marhoffer
The solution
Adrian explains the solution 

The configurator project has two main aspects: one that you can see and one that is hidden and yet just as important:

1) A visual configurator based on photographs replaces samples, avoids mistakes and makes it easier to sell entire outfits.

2) The data is structured, error-free and automatically transferred to the ERP - this allows even the highest seasonal order volumes to be processed. 

The bottom line

The configurator as a cost saver

Today, inquiries to Schöffel no longer come via a wide variety of channels, but centrally and error-free via the configurator directly into the ERP.

Schöffel no longer needs samples, the configurator visualizes the variants in photo quality. 

The time saved and the errors avoided save real costs and ensure customer satisfaction. 

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